People Counting Blog

A store within a store – how stores are becoming more like malls

Posted by Jordan Britchford on Sep 1, 2017 1:01:45 PM

A curious thing is happening to the UK high street – more and more retailers are moving in with one another. One of the more prominent examples is coffee chains such as Costa opening in bookshops, clothing retailers, cinemas, and supermarkets.

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The Results of our NRF retailer survey!

Posted by Jordan Britchford on Jan 24, 2017 9:43:36 AM

NRF's Big Show is now over for another year, but it was a fantastic show and we had a great time meeting so many retailers and other companies all interested in the power of retail analytics.

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4 Reasons Retail Stores Matter Now More Than Ever

Posted by Allen Haynes on Oct 7, 2016 4:02:57 PM

There’s no doubt that online retailers and virtual stores have taken a huge slice of the consumer market both in the UK and globally. Whilst many now see the dominance of internet sales as the only future for retail, conventional retailers on the high streets and in shopping centres still have a huge role to play in the customer purchasing experience - regardless of the product or brand.

Shopping online has certainly made the consumer’s journey a lot less time consuming and cost-effective. With virtually anything you could possibly want or need now available to buy online - from cars to beef carpaccio - you could argue that consumers have no need set foot in a shop or shopping centre ever again. But, studies show you’d be wrong.

Whilst shopping online is certainly more time efficient (and sometimes cost efficient, too), there’s a number of things which online shops cannot compete with - including adding value to the customer buying experience. Here are just four reasons why retail stores matter more than ever:

IS PEOPLE COUNTING THE ANSWER FOR RETAILERS? >

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Business Booming for U.S. Brick-and-Mortars Who Understand Customers

Posted by Allen Haynes on Sep 22, 2016 8:33:29 PM

Retail sales from brick-and-mortar stores are resurging, negating the claim that traditional brick-and-mortar shopping is dead, according to a recent report from CNBC’s “Mad Money.

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Customer Experience: The Key to Retail Marketing

Posted by Allen Haynes on Jul 5, 2016 3:08:54 PM

Today’s marketplace leaves little room for retailers to let the customer experience fall by the wayside. Developing a comprehensive, data-driven strategy to maximize the customer experience is an integral component of a marketing plan. And it can be a driving factor in establishing repeat customers and positive brand advocacy.

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UK Luxury Sales See Little Growth Despite Banner Year for Retail Overall

Posted by Paul Fulton on Jul 13, 2015 2:35:00 PM

2015 has proven to be one for the UK retail books. The first quarter yielded significant growth in UK retail sales volumes, due to an increase in prices as well as some pleasant weather that motivated shoppers, according to a recent report by Reuters. With a 4.6 percent growth through May, low inflation and increased wages, economists believe that British consumer spending in 2015 is shaping up as the decade’s strongest year.

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UK Retailers Seeing Fastest Growth in Three Years

Posted by Paul Fulton on Nov 6, 2014 10:21:00 PM

British retailers reported their fastest sales growth in more than three years between August and October, dispelling any fears of a potential cool down heading into the holiday season, according to a recent survey by the Confederation of British Industry.  

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Clothing, Footwear Lead UK’s Retail Growth in August

Posted by Paul Fulton on Sep 12, 2014 3:40:00 PM

A swell in clothing and footwear consumption during August led the UK to a 2.7 percent gain in retail performance compared to August of last year, according to the British Retail Consortium.

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Amazon Prime Ups Membership Fee – and Opportunities for Traditional Retailers

Posted by Natasha Gingles on Mar 14, 2014 4:28:00 PM

Some consumers did not react well to Amazon’s announcement that the cost of its annual Amazon Prime membership fee would jump from $79 to $99 this spring. The New York Times reports some shoppers don’t think the perks of the program – including streaming video content, e-books, and two-day shipping (that some say takes longer than two days) – are justified by a higher price.

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Make 2014 Count: Industry Group Forecasts 4.1% Retail Industry Growth

Posted by Natasha Gingles on Feb 17, 2014 9:47:00 PM

The National Retail Federation projects U.S. retail industry sales will increase 4.1 percent in 2014.  That growth – higher than last year’s 3.7 percent – presents a timely opportunity retailers can seize to grow and, more importantly, sustain a wider base of loyal customers.

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Using Occupancy Data to Re-engage Employees With the Workplace

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