Live occupancy monitoring solution

Live occupancy monitoring for supermarkets, retail and buildings 

Designed for accuracy and fast implementation, a SafeCount system helps businesses comply with social distancing and occupancy restrictions by anonymously counting people as they enter and exit your building.

Suitable for buildings of all sizes, a SafeCount solution delivers live occupancy data with visual warnings and alerts when limits are approached or exceeded. As a standalone solution, SafeCount works independently of existing IT networks and is designed for simple setup and fast installation.


  • Live, highly accurate, occupancy data
  • Visual warnings and alerts - with customisable occupancy limits
  • Fast and easy, self-install solution
  • Buildings of all sizes - with single, multiple or wide entrances/exits

SafeCount - Solution Overview

Easy, fast install
Easy, fast install

SafeCount systems can be self installed and require no complicated setup or configuration. Simply mount above an entrance, connect a few cables and you are done.

High accuracy

Unrivalled person detection accuracy in excess of 99%, even in bright sunshine and total darkness. Find out why accuracy is critical for measuring occupancy.

Privacy protecting
Privacy protecting

SafeCount systems protect the privacy and anonymity of customers and building users. Our anonymous sensing technology does not require cameras or video to accurately detect people.

Standalone, yet scalable
Standalone, yet scalable

A standalone solution that operates independently of existing IT networks. It can be scaled across locations and connected to our cloud platform for management and reporting.

Long term value
Long term value

Real time occupancy data has value beyond ensuring social distancing compliance.


Staff detection
Staff detection

Advanced functionality can make occupancy data more accurate by removing staff members from the occupancy count.

Installing SafeCount is fast and simple LEARN MORE

Purchase a SafeCount system or request more information

Got a question? Check out our FREQUENTLY ASKED QUESTIONS

SafeCount solutions for...

(Click for more information)

Retail and Supermarkets
Offices and Workplaces
Universities and Education
Leisure and Tourism


Retail and Supermarkets

Automatically control and limit the number of customers within your store with a SafeCount solution. More accurate and with a lower long term cost (> 1 month) than other manual methods, a SafeCount system can help keep your customers and employees safe.

Clear visual warnings and alerts can help boost customer confidence in your store as they can see the measures you are taking to protect them.

Does your store have multiple entrances? That’s not a problem. SafeCount has been designed work perfectly in stores with a multiple doors or just a single door.

Want to review and compare store performance and compliance with occupancy limits across all your locations? The optional SafeCount Plus cloud reporting platform enables you to do just this.


Retail and supermarkets

Offices and workplaces

Offices and Workplaces

How office buildings and workplaces are utilised may have changed forever, but the focus on employee safety has not.

Whether you are planning a return to work program or looking for ways to keep essential workers better protected, a SafeCount solution can help.

Able to handle multiple entrances and exits, a SafeCount system can monitor your whole site or be deployed to specific areas, such as individual floors and rooms, or high traffic areas such as washrooms and canteens.

Do you have multiple buildings or locations? That's not a problem. With the SafeCount Plus cloud reporting platform, you can review, analyse and compare building performance and compliance in one central location. 

Employee and business privacy is ensured as SafeCount sensors capture data anonymously.


Universities and Education

Manual methods for measuring and restricting occupancy are not suitable for universities and schools due to the size and scale of these locations. Multiple entrances and often multiple buildings mean an automated solution like SafeCount is required.

Able to handle these complexities, a SafeCount solution can help protect the safety of students and teachers. And because SafeCount sensors use anonymous sensing technology, the privacy of occupants is protected too.

A SafeCount system can be used to measure occupancy of a whole building and campus, or individual rooms such as lecture theatres, classrooms and libraries.

With the optional SafeCount Plus cloud reporting platform, you can review, analyse and compare building/room performance and compliance in one central location.


University library

Musuem art gallery

Leisure and Tourism

Help protect visitor safety at your venue or attraction with a SafeCount system that automatically controls occupancy levels.

Whether you want to restrict overall visitor numbers to your site, or limit how many people are in certain areas at a time, a SafeCount system can meet your needs.

SafeCount sensors are discreet, ceiling mounted to prevent tampering and the advanced sensor technology ensures visitor privacy is maintained.


SafeCount Plus Cloud Platform

With the SafeCount Plus cloud platform you can remotely access all the occupancy data collected by your SafeCount systems and can compare performance across your entire portfolio of buildings.

Advanced reporting enables you to easily identify locations that are not complying with occupancy restrictions, allowing you to take action.

  • Cloud platform for all your SafeCount systems
  • Supports unlimited buildings in different locations and timezones
  • Compare real time and historic performance across a portfolio of buildings
  • More advanced reporting and compliance audits


SafeCount Plus - Dashboards - Desktop Tablet Mobile

Purchase a SafeCount solution or request more information CONTACT US

How to get started with SafeCount live occupancy monitoring

It's quick and easy to get started with a SafeCount system. 

No technical knowledge is required.

Just follow these four simple steps:

  1. Install SafeCount sensor above entrance/exit and connect cables.

  2. Install additional SafeCount sensors above other entrances/exits and configure basic settings.

  3. Customers and visitors are counted accurately and anonymously.

  4. View live occupancy data via any connected device.


SafeCount - How it works 2

Wondering how SafeCount works? Watch this solution overview


Purchase a SafeCount solution or request more information CONTACT US

SafeCount FAQs

SafeCount systems can be used in any type of building to monitor occupancy. Based on current Government advice from around the world we have designed the solution to meet the occupancy measuring needs for buildings that need to stay open during the COVID-19 crisis. These buildings include (but are not limited to) supermarkets, retail stores, public buildings, offices, banks and pharmacies.

Yes, a SafeCount system can be used to monitor washroom usage.

The SafeCount sensor uses an anonymous sensing technology called infrared time of flight. This means that privacy is protected as it does not identify individuals.

No, the SafeCount sensor is only rated for indoor use.


The SafeCount sensor uses an anonymous sensing technology called infrared time of flight. This means that privacy is protected as it does not identify individuals.

Currently supported languages are:

  • Bulgarian
  • Dutch
  • English (UK)
  • French
  • German
  • Japanese
  • Portuguese

We are working on translations for other languages and this list will be updated.

If you would like to help and translate to your local language, please contact us.

No. SafeCount has been designed to be as simple and as fast to install as possible. It does not require any advanced technical knowledge and clear instructions are provided.

We do work with a network of partner companies that can offer installation services if required. Please contact us if you would like recommendations for your region.

When we conceived the idea for SafeCount, the plan was to include everything needed (sensor, network equipment and display screen etc) in one kit. However due to regional variations in component availability and extremely varied installation and display screen requirements this was not feasible.

Instead, we have concentrated on developing the SafeCount solution and adding in new functionality such as support for traffic light systems and audio alerts.

To see the additional hardware required for a SafeCount system and how it connects together, please refer to this system diagram or technical specification section of the datasheet.

There are a number of methods you can use to display the SafeCount live occupancy dashboards on a screen. Below, we have detailed the simplest and easiest methods, however others are possible.

Please note that whichever method you choose, the device you are using will require an up to date web browser (we recommend Chrome as it has been fully tested).

  • TV screen (via a PC stick) - A PC stick is an extremely small computer (the size of a large USB dongle) that typically plugs in to a HDMI port. We recommend using a wireless keyboard and mouse to load the web browser and navigate to the SafeCount dashboards.
  • All in one PC - Similar to the TV screen option above, however the screen already has the computer built in to it. Again, we recommend using a wireless keyboard and mouse to load the web browser and navigate to the SafeCount dashboards.
  • Tablet - Any tablet less than 3yrs old should be able to handle the demands of the SafeCount dashboard. Screensizes can vary a lot on tablets so please ensure the resolution of the one you select is greater than 1024px by 700px. If you are mounting the tablet for display, ensure it is big enough and positioned optimally so it can be seen as people approach the area.
  • Mobile - Most modern smartphones (less than 3yrs) should be able to handle the demands of the SafeCount dashboards. Whilst we wouldn't recommend using a mobile device to display the dashboard to visitors or customers, it can be used by staff members to monitor status and performance in real time.

This is difficult to advise as each location is different, however as a general rule of thumb we recommend placing display screens at the entrance(s) to the area you want to monitor with a SafeCount solution.

This can be either on the outside or on the inside, however it is vital that the screen is visible to people as they approach the entrance.

If they cannot see the screen with the "Safe To Enter" or "Do Not Enter" message, then they will not be able to take the appropriate action before entering the area.

In regards to display screen mounting, this again depends a lot on the installation location. It is entirely customisable and individual to each location, however the most common methods we have discussed with customers are mountings for tablets, wall mountings for screens/TVs and free standing screen/TV mounts.

The staff exclusion function is a built in feature of the SafeCount sensor that is enabled by default.

To make use of this feature, all you need to do is issue staff members with one of our lanyards that are made from a very specific material.

The SafeCount sensor is able to detect the lanyard being worn and identifies that person as a staff member.

When a staff member wearing a lanyard enters or exits the area, the sensor identifies them as staff and does not adjust the live occupancy count.

IMPORTANT: This feature does not identify individual staff members. It can only detect if the person is a staff member or a visitor, not who they are.

We have wrote an entire blog on the value of occupancy data and how it can be maximised.

In summary, the long term benefits of occupancy data are:

  1. Optimising performance
  2. Improving customer and employee experience
  3. Reducing real estate costs

The SafeCount sensors you install now, can also be utilised in more advanced systems in the future. For example:

  • Retail stores can install additional sensors within their stores to capture advanced retail analytics that enable them to understand customers better and improve their shopping experiences.
  • Supermarkets can add sensors above their checkouts to capture data for a queue management system that can solution can improve customer service, reduce queue length and time, and optimise staffing costs and efficiency.
  • Offices and workplaces can expand on the sensors installed in their building to truly understand how their space is utilised and enable significant real estate cost savings. Learn more about our True Occupancy solution for buildings.

Question not answered here?


Long Term Value of Occupancy Data

Optimise performance
Optimise performance

Whether you are a retail store looking to optimise staffing costs or a workplace looking to become more efficient, occupancy data can help by highlighting busy/quiet periods, busy/quiet areas and even the real time availability of areas or rooms in your building.

Reduce real estate costs
Reduce real estate costs

Accurate occupancy data is a vital component in understanding your building and workplace utilisation.

By knowing how your space is used, you can identify under-utilised areas that can be consolidated, enabling significant savings.

Improve customer and employee experience
Improve customer and employee experience

In retail, a customers experience can be improved through better staff allocations at busy periods, whilst in offices and buildings, employee experience can be improved  with real time occupancy data that shows them what meeting rooms are available or how busy the cafeteria is.


years of experience
sensors installed
> 10 billion
people counted annually