People Counting Blog

UK Retailers Struggling to Connect with Consumers, Create Unique Experience

Posted by Allen Haynes on Mar 23, 2017 12:43:37 PM

UK retailers must innovate and optimize their operational capabilities to deliver a streamlined customer experience to shoppers. This is the call-to-action to the retail industry after only 40 percent of UK shoppers believe retailers are providing “good or great” customer service, according to a recent report from the research firm Zeta Global.

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U.S. Holiday Sales Expected to Rise, Seasonal Hiring Remains Strong as Retailers Prepare for Busy Shopping Season

Posted by Allen Haynes on Oct 14, 2016 4:35:02 PM

In-store sales are expected to increase 3.6 percent to $655.8 billion, an increase over last year’s $626 billion, according to the National Retail Federation (NRF). And most of those sales will come from inside the store.

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U.S. Shoppers Want More Seamless In-Store, Online Experience

Posted by Paul Fulton on Jun 11, 2015 2:13:10 PM

U.S. shoppers plan to make more purchases from brick-and-mortar locations, but retailers need to improve the in-store experience and be consistent across channels, according to a recent study by Accenture. Nearly 28 percent of the respondents say they plan on increasing their in-store purchasing – up from 21 percent in 2014 – but want stores to offer the same convenience of online shopping.

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Holiday Hiring to be Highest since 1999 as Retailers Prepare for Busy Shopping Season

Posted by Paul Fulton on Oct 20, 2014 4:53:00 PM

U.S. retailers are projected to hire more than 800,000 temporary employees for this year’s holiday season, the most since 1999, according to Challenger, Gray & Christmas.

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Retailers Are Embracing Omnichannel Shopping Experience Strategy

Posted by Paul Fulton on Sep 5, 2014 5:18:00 PM

More than 70 percent of U.S. retail executives say they are adopting omnichannel strategies to link shoppers’ in-store experience with websites, mobile apps, and social media platforms, according to the KPMG 2014 Retail Outlook Survey. 

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People Counting Intelligence Could Turn Tide for Gloucester’s Shrinking Superstore Crowds

Posted by Paul Fulton on Jul 10, 2014 5:52:00 PM

Some discount superstores in Gloucester may have begun to notice less footfall traffic, as shoppers in the area have begun turning to independent and smaller retailers.

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Amazon Prime Ups Membership Fee – and Opportunities for Traditional Retailers

Posted by Natasha Gingles on Mar 14, 2014 4:28:00 PM

Some consumers did not react well to Amazon’s announcement that the cost of its annual Amazon Prime membership fee would jump from $79 to $99 this spring. The New York Times reports some shoppers don’t think the perks of the program – including streaming video content, e-books, and two-day shipping (that some say takes longer than two days) – are justified by a higher price.

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Make 2014 Count: Industry Group Forecasts 4.1% Retail Industry Growth

Posted by Natasha Gingles on Feb 17, 2014 9:47:00 PM

The National Retail Federation projects U.S. retail industry sales will increase 4.1 percent in 2014.  That growth – higher than last year’s 3.7 percent – presents a timely opportunity retailers can seize to grow and, more importantly, sustain a wider base of loyal customers.

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U.S. Shoppers Want In-Store Experience to Mirror Online Convenience

Posted by Natasha Gingles on Feb 10, 2014 3:24:00 PM

U.S. shoppers plan to make more purchases from physical stores, but retailers need to improve the in-store experience, according to a recent study by Accenture. Nearly 21 percent of the respondents say they plan on increasing their in-store purchasing, but want stores to offer the same convenience of online shopping.

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More Retailers Using Analytics but Need Help for Stronger, Effective Use of Incoming Data

Posted by Natasha Gingles on Jan 27, 2014 9:07:00 PM

Retail executives in Europe and North America have experienced positive returns from investing in data analyses that drive store strategies, according to The Economist Intelligent Unit. About half of survey respondents, however, say effectively utilizing that data remains their biggest obstacle.

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Using Occupancy Data to Re-engage Employees With the Workplace

SafeCount privacy protecting occupancy monitoring - learn more