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People Counting Blog

Holiday Hiring to be Highest since 1999 as Retailers Prepare for Busy Shopping Season

Posted by Paul Fulton on Oct 20, 2014 4:53:00 PM

U.S. retailers are projected to hire more than 800,000 temporary employees for this year’s holiday season, the most since 1999, according to Challenger, Gray & Christmas.

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Topics: Holiday Shopping, People Counting Technology, Customer Experience, Retail Experience, In-Store Shopping, shopper counting

Retailers Are Embracing Omnichannel Shopping Experience Strategy

Posted by Paul Fulton on Sep 5, 2014 5:18:00 PM

More than 70 percent of U.S. retail executives say they are adopting omnichannel strategies to link shoppers’ in-store experience with websites, mobile apps, and social media platforms, according to the KPMG 2014 Retail Outlook Survey. 

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Topics: Customer Service, Customer Experience, Retail Technology, customer loyalty, retail checkout, Retail Experience, Retail Analytics, Retail Customer Service

Amazon Prime Ups Membership Fee – and Opportunities for Traditional Retailers

Posted by Natasha Gingles on Mar 14, 2014 4:28:00 PM

Some consumers did not react well to Amazon’s announcement that the cost of its annual Amazon Prime membership fee would jump from $79 to $99 this spring. The New York Times reports some shoppers don’t think the perks of the program – including streaming video content, e-books, and two-day shipping (that some say takes longer than two days) – are justified by a higher price.

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Topics: People Counting Technology, Retail, Customer Experience, Queue Management Systems, Retail Experience, Kroger, Irisys Gazelle, Amazon Prime

Make 2014 Count: Industry Group Forecasts 4.1% Retail Industry Growth

Posted by Natasha Gingles on Feb 17, 2014 9:47:00 PM

The National Retail Federation projects U.S. retail industry sales will increase 4.1 percent in 2014.  That growth – higher than last year’s 3.7 percent – presents a timely opportunity retailers can seize to grow and, more importantly, sustain a wider base of loyal customers.

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Topics: People Counting, Infrared People Counting, Thermal, Thermal People Counting, Retail, queue management, Customer Service, Customer Experience, Retail Technology, Retail Solutions, checkout, Retail Experience, National Retail Federation, Retail Queue Management, In-Store Shopping, Traffic Data

U.S. Shoppers Want In-Store Experience to Mirror Online Convenience

Posted by Natasha Gingles on Feb 10, 2014 3:24:00 PM

U.S. shoppers plan to make more purchases from physical stores, but retailers need to improve the in-store experience, according to a recent study by Accenture. Nearly 21 percent of the respondents say they plan on increasing their in-store purchasing, but want stores to offer the same convenience of online shopping.

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Topics: Thermal Imaging, trends, Checkout Management, Customer Service, Customer Experience, Retail Solutions, Checkout Technology, Retail Experience, shopper behaviour, Webrooming

Leap Forward with Gazelle by Irisys | NRF Big Show 2014

Posted by Natasha Gingles on Dec 17, 2013 8:39:00 PM


Leap Forward with Gazelle by Irisys | NRF Big Show 2014
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Topics: People Counting, People Counting Technology, Irisys, people counters, Intelligent Analytics Platform, Retail, customer flow management, Customer Experience, Retail Experience, Irisys Gazelle, NRF, NRF 2014, Retail's Big Show

Irisys Retail Technology Helps Alleviate Privacy Concerns of In-store Consumer Tracking

Posted by Natasha Gingles on Oct 24, 2013 6:00:00 PM

Analytics can provide retailers with the ultimate insight into their customers. Monitoring in-store movement can yield specific information about consumer behavior, shopping habits and patterns.

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Topics: Infrared People Counting, Thermal Imaging, Thermal People Counting, queue management, Checkout Management, Customer Service, Customer Experience, Retail Technology, Thermal Solution, Checkout Technology, Retail Experience, Retail Queue Management

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