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People Counting Blog

Brick and Mortar, Customer Experience Keys to Retail Success

Posted by Paul Fulton on Jul 27, 2015 5:24:47 PM

Shoppers still want to touch products and receive a great, in-store customer experience, according to a recent story from PRWeek.com. In the article, executives from retail juggernauts Bonobos and Warby Parker said although online shopping has become widely popular, a vital key to their brands’ success is having a brick-and-mortar location where customers can interact with associates and the products.

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Topics: People Counting, queue management, Customer Experience

People Counting Intelligence Could Turn Tide for Gloucester’s Shrinking Superstore Crowds

Posted by Paul Fulton on Jul 10, 2014 5:52:00 PM

Some discount superstores in Gloucester may have begun to notice less footfall traffic, as shoppers in the area have begun turning to independent and smaller retailers.

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Topics: People Counting, customer flow management, queue management, Checkout Management, Customer Service, Customer Experience, customer loyalty, Footfall, Gloucesters

Make 2014 Count: Industry Group Forecasts 4.1% Retail Industry Growth

Posted by Natasha Gingles on Feb 17, 2014 9:47:00 PM

The National Retail Federation projects U.S. retail industry sales will increase 4.1 percent in 2014.  That growth – higher than last year’s 3.7 percent – presents a timely opportunity retailers can seize to grow and, more importantly, sustain a wider base of loyal customers.

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Topics: People Counting, Infrared People Counting, Thermal, Thermal People Counting, Retail, queue management, Customer Service, Customer Experience, Retail Technology, Retail Solutions, checkout, Retail Experience, National Retail Federation, Retail Queue Management, In-Store Shopping, Traffic Data

Black Friday Draws Large Crowds but Low Sales as Shoppers Head Online

Posted by Natasha Gingles on Dec 5, 2013 2:37:00 PM

The official start to the holiday shopping season drew bleak numbers for retailers pushing the big Black Friday buildup.

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Topics: Black Friday,, People Counting, Thermal Imaging, Thermal People Counting, Retail, queue management, Checkout Management, Customer Service, Customer Experience, Retail Technology, Queue Management Systems, Checkout Technology

Irisys Retail Technology Helps Alleviate Privacy Concerns of In-store Consumer Tracking

Posted by Natasha Gingles on Oct 24, 2013 6:00:00 PM

Analytics can provide retailers with the ultimate insight into their customers. Monitoring in-store movement can yield specific information about consumer behavior, shopping habits and patterns.

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Topics: Infrared People Counting, Thermal Imaging, Thermal People Counting, queue management, Checkout Management, Customer Service, Customer Experience, Retail Technology, Thermal Solution, Checkout Technology, Retail Experience, Retail Queue Management

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