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People Counting blog

U.S. Holiday Sales Expected to be Highest Since 2011

Posted by Paul Fulton on Oct 7, 2014 5:13:00 PM

Retailers are expecting American spending to be at its highest in three years this holiday season, according to a report published this week by the National Retail Federation.

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Topics: Black Friday,, shopping metrics, Holiday Shopping, In-Store Shopping, shopper behaviour, Brick-and-mortar, Shopping Experience, shopping tips

‘Showrooming’ Just Showy Hype? U.S. Consumers More Likely to ‘Webroom’

Posted by Paul Fulton on Sep 30, 2014 3:38:00 PM

The much-hyped “showrooming” phenomenon was supposed to take down retail giants. Long-standing stores would be shuttered as consumers used them only to touch, try and compare products – but turned to online and mobile retailers to make their actual purchases.

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Topics: Showrooming, In-Store Shopping, Brick-and-mortar, Shopping Experience

Brick-and-Mortars Must Innovate as Ecommerce Sales Continue to Rise

Posted by Paul Fulton on Aug 29, 2014 4:02:00 PM

Ecommerce sales hit an all-time high of $263.3 billion in the United States in 2013, an increase of 16.9 percent over 2012, and is expected be an estimated $294 billion in 2014, according to PricewaterhouseCoopers. Early projections show online sales could approach $414 billion by 2018.

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Topics: People Counting, Customer Experience, Showrooming, Brick-and-mortar, Twitter Buy Now, PricewaterhouseCoopers, Shopping Experience, operational efficiency, technological innovation, ecommerce sales

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