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People Counting blog

U.S. Holiday Sales Expected to be Highest Since 2011

Posted by Paul Fulton on Oct 7, 2014 5:13:00 PM

Retailers are expecting American spending to be at its highest in three years this holiday season, according to a report published this week by the National Retail Federation.

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Topics: Black Friday,, shopping metrics, Holiday Shopping, In-Store Shopping, shopper behaviour, Brick-and-mortar, Shopping Experience, shopping tips

U.S. Shoppers Want In-Store Experience to Mirror Online Convenience

Posted by Natasha Gingles on Feb 10, 2014 3:24:00 PM

U.S. shoppers plan to make more purchases from physical stores, but retailers need to improve the in-store experience, according to a recent study by Accenture. Nearly 21 percent of the respondents say they plan on increasing their in-store purchasing, but want stores to offer the same convenience of online shopping.

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Topics: Customer Experience, Retail Solutions, Checkout Management, Checkout Technology, Customer Service, Retail Experience, Thermal Imaging, Webrooming, shopper behaviour, trends

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