Queue Management Blog

UK Retail Sales Expectations at Highest Level in 27 Years

Posted by Paul Fulton on Jun 15, 2015 2:28:00 PM

UK retailers are experiencing a surge in sales, and June’s revenue projections are the highest they’ve been since 1988, according to the Confederation of Business Industry (CBI).

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Experts Cite Super Service as Key to Nordstrom and Kohl’s Being Named America’s Favorite Fashion Retailers

Posted by Brette Bennett on Mar 28, 2013 3:44:00 PM

One is known for high-end fashion and accompanying high prices – and the other for affordability. But they’re both committed to delivering consistent, high-quality service to their customers. And that’s why a recent Market Force Information study found that Nordstrom and Kohl’s, respectively, are America’s No. 1 and No. 2 fashion retailers.

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Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Hawaii’s Largest Local Grocer Finds High-Tech Retail Solution

Posted by Brette Bennett on Dec 20, 2012 10:13:00 PM

As grocers across the U.S. and beyond, look for ways to improve efficiency and customer service, Foodland Super Market – Hawaii’s largest locally owned and operated grocery chain –installed Irisys’ thermal people counting and checkout management solutions to gain an edge over competitors.

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Teach Stores to Predict Crowds with Thermal Technology

Posted by Chris Giallanza on Sep 27, 2012 5:05:00 PM

Too many shoppers may seem like a good problem to have, but consumers have made it clear they are fed up with long lines.

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Black Monday? Labor Day Weekend Savings Trump Black Friday

Posted by Chris Giallanza on Aug 30, 2012 6:23:00 PM

With Labor Day weekend approaching, many are making plans to spend the extended weekend hitting the stores for tremendous savings. 

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Up Your Store IQ With Infrared Technology

Posted by Chris Giallanza on Aug 10, 2012 5:34:00 PM

Whether pens, pencils, paper, shoes, clothes or even just a stylish new bag, a new school year means it’s time to go shopping.

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The Retail Run-Down: Thermal Imaging solves retail's oldest problems

Posted by Chris Giallanza on Jul 17, 2012 3:54:00 PM

Irisys’ checkout management and people counting solutions change the way consumers shop, increasing profits and customer loyalty for retailers. And with more than 82 percent of retail executives looking to make customer service a priority in 2012 – according to a survey by the National Retail Federation – Irisys thermal-powered checkout technology may be key in improving your customers’ shopping experience.

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Score One for Brick and Mortar

Posted by Chris Giallanza on May 8, 2012 4:47:00 PM

In-store or online shopping? The retail industry continues to be pulled back and forth. Some have adapted by providing both options to their customers, while others have implemented new ways to profoundly enhance the traditional shopping experience.

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