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Queue Management blog

Single vs. Multiple Queues – Which one is best for you?

Posted by Lorie Fontaine Demski on Jun 6, 2018 11:45:00 AM

There have been multiple studies comparing the efficiency of a using a single line (think of a bank queue) versus multiple lines (think of most grocery stores) for checkout. Simulations tend to make a variety of assumptions, such as cashier speed and arrival rates, indicate a single queue is faster and more effectively utilizes the cashiers.  

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Topics: Retail Intelligence, Supermarket operations, Queue Intelligence, faster checkout, Shopping Trends, front end, checkouts queuing

Powered by Irisys Technology, Kroger Saves $250 Million

Posted by Allen Haynes on Nov 15, 2016 3:52:20 PM

The Kroger Co.’s faster checkout initiative has made serious waves over the past few years. In 2014, it ranked No. 3 among the InformationWeek Elite 100 listing of the top business technology innovators in the United States. And just last week, the grocer detailed its QueVision technology, which is powered by Irisys’ intelligent Queue Management solution, has saved Kroger $250 million in labor costs since its deployment in 2010.

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Topics: Kroger QueVision, queue management, checkout, faster checkout

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