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People Counting Blog

Go Beyond People Counting - Introducing Vector 4D

Posted by Tom Bell on Nov 28, 2018 9:16:32 AM

This post is part of our Go Beyond People Counting series, which details how the Irisys Vector 4D people counting sensor can help optimise the customer experience with advanced employee detection and customer dwell measuring features.

In retail, the benefits of people counting are widely known and counting devices are used in many stores worldwide. The Irisys Vector 4D is the next generation of these sensors – featuring advanced functionality that goes beyond just counting people, allowing you to optimise the whole customer experience.

About Vector 4D

Vector 4D Logo

The Vector 4D is the latest product from Irisys and is the result of many years of development and listening to customer feedback. Irisys have a reputation for high quality products and counting accuracy – the Vector 4D delivers both of these by utilising innovative Time of Flight technology.

Time of Flight people counting uses invisible infrared light that ensures the same high level of accuracy in the brightest of sunlight and total darkness. In real world test installations, accuracy levels in excess of 99% were recorded.

Installation and setup is extremely simple; the PoE version requiring only one cable. Devices are able to be configured locally or remotely via the Irisys’ Estate Manager platform.

Using the Estate Manager platform, multiple devices can be configured to create one counting network to cover large openings or even entire stores. Specially created algorithms ensure customers are seamlessly tracked when moving between each device's field of view. This ensures accurate counting by any one of up to 32 registers that can be set up on each counting network.

Customer demographics can be estimated using height data that is accurate to within +/- 2cm. This is much more accurate than other technologies used to count people which only estimate the height and can vary by as much as +/- 10cm. The Vector 4D has a smart auto height set up feature that learns the height of the floor it is looking at. Stairs and ramps are not an issue and accurate heights of customers using these can be detected. This precise height data could also be used to filter out children if required.

Employee Detection and Customer Dwell

These two functions are made possible thanks to the Time of Flight sensor technology. Other people counting device manufacturers claim that their devices can do this too, however they are not as accurate as often dwelling people are lost by the sensor and their staff detection feature requires additional hardware and complicated set up.

With the Vector 4D, these functions are built in as standard. The infrared Time of Flight sensor does not lose track of a person whether they are moving or standing still. And employees are easily identified by wearing a passive lanyard made of a special material.

Future blog posts in this series will detail how each of these functions work and some of the numerous applications that they can be used for.

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Other posts in the Go Beyond People Counting series

Posts coming soon:

  • Automate Calls for Cleaning or Maintenance Staff
  • Trigger Attendance Calls for Customer Service Staff
  • Mapping Customer Flow
  • Smart Building Integration

Topics: Go Beyond People Counting

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