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queue management supermarket morrissons

Improve customer satisfaction and profitability

  • Improve customer service, increase customer retention and shopping frequency
  • Reduce queues, increase shopping time and basket size
  • Improve profitability through greater sales
  • Optimise staffing costs and deployment of personnel around the store
  • Automate and measure queue performance against service and productivity targets

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Compelling ROI with dynamic queue management

56% of people will not return to a store after a bad queuing experience (Omnico).  Without exception, every Irisys QM implementation has proven to deliver a return on investment in less than 12 months – ensuring a consistent level of service at the lowest possible cost.

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queue management ROI

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Big name brands trust Irisys

Our UK customers include two of the country’s biggest operators, Tesco and Morrisons. Irisys also works with some of the largest retailers throughout the world, including some of the best known supermarkets in North America, such as Kroger, Foodland and Ralphs.  

SUCCESS FOR KROGER >