The highly competitive world of retail has been using technology to optimize their physical stores for decades. From measuring customer traffic and occupancy numbers for performance metrics, to optimizing staffing, to journey mapping and measuring engagement – retailers have pioneered the way in terms of understanding how their physical spaces are used.
In this webinar, we will draw on our experience of working with global retail leaders (Kroger, Tesco, and others) and we will discuss why retailers wanted these insights and this knowledge. We will draw parallels with the world of CRE and Universities, and show that by considering an employee or a student as a “customer”, the same principles and technology can be leveraged, and the pitfalls of the past avoided.
We will close the webinar with examples of where these techniques and technology are, and can be, utilized in the world of CRE and Universities, and discuss their drivers for adoption.
Lorie Demski - Irisys Account Director
Dr Neil Sumpter - Irisys Product and Programme Director
This webinar will be recorded and made available for viewing on demand afterwards. All you need to do is register as normal, and at any point after we host the live webinar, click the "Attend Webinar" link in your registration confirmation email.
No software download required. View this webinar from your computer, tablet or mobile phone.