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Queue Management blog

Tesco, Morrisons Best Places to Avoid Queueing – Both Use Irisys

Posted by Allen Haynes on Aug 2, 2016 4:08:48 PM

We’ve all been there – the long line, packed self-checkout, and slew of slow shoppers. All of these can affect the shopping experience, but waiting in a long queue is still the most bothersome, according to a recent study by Which?.

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Topics: Morrisons, queueing times, supermarket queueing times, queue management, supermarkets, Tesco, Queue, Kroger

Case Study: Tesco deploys Irisys Queue Management to alleviate subjectivity, deliver faster checkout for customers

Posted by Natasha Gingles on May 7, 2014 5:48:00 PM


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Topics: Irisys, Supermarket Technology, Retail, queue management, supermarkets, Tesco, Checkout Management, Customer Service, Customer Experience, Queue, non-intrusive technology, Queue Management Systems, Checkout Technology, customer loyalty, grocery, Retail Queue Management

Customers Walk Out of Stores, Abandon Purchases when Lines are Long

Posted by Natasha Gingles on Mar 10, 2014 1:55:00 PM

Americans will abandon a checkout line and leave a store without making a purchase after eight minutes of waiting in a checkout line.

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Topics: Morrisons, Retail, queue management, Tesco, Checkout Management, Customer Experience, Queue, Queue Management Systems, Checkout Technology, checkout