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Queue Management blog

Tesco, Morrisons Best Places to Avoid Queueing – Both Use Irisys

Posted by Allen Haynes on Aug 2, 2016 4:08:48 PM

We’ve all been there – the long line, packed self-checkout, and slew of slow shoppers. All of these can affect the shopping experience, but waiting in a long queue is still the most bothersome, according to a recent study by Which?.

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Topics: Queue, queueing times, queue management, supermarkets, supermarket queueing times, Tesco, Morrisons, Kroger

Case Study: Tesco deploys Irisys Queue Management to alleviate subjectivity, deliver faster checkout for customers

Posted by Natasha Gingles on May 7, 2014 5:48:00 PM

Overview

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Topics: queue management, Irisys, Queue, Retail, Customer Experience, Checkout Management, Customer Service, Retail Queue Management, Queue Management Systems, Checkout Technology, non-intrusive technology, Tesco, customer loyalty, supermarkets, grocery, Supermarket Technology

Customers Walk Out of Stores, Abandon Purchases when Lines are Long

Posted by Natasha Gingles on Mar 10, 2014 1:55:00 PM

Americans will abandon a checkout line and leave a store without making a purchase after eight minutes of waiting in a checkout line.

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Topics: Morrisons, queue management, Queue, Retail, Customer Experience, Checkout Management, Queue Management Systems, Checkout Technology, checkout, Tesco

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