Queue Management Blog

Make 2014 Count: Industry Group Forecasts 4.1% Retail Industry Growth

Posted by Natasha Gingles on Feb 17, 2014 9:22:00 PM

The National Retail Federation projects U.S. retail industry sales will increase 4.1 percent in 2014.  That growth – higher than last year’s 3.7 percent – presents a timely opportunity retailers can seize to grow and, more importantly, sustain a wider base of loyal customers.

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Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Irisys Awards Prodco International & Remaco for Outstanding Achievements

Posted by Brette Bennett on Feb 19, 2013 4:07:00 PM

Irisys has awarded two partner companies for outstanding achievements in delivering innovative products and superior customer service. 

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Retail Customers Want Product Showcases, Vibrant Shopping Environments – and High-Quality Service

Posted by Brette Bennett on Jan 29, 2013 9:56:00 PM

Retail customers want higher-quality service than ever before, according to findings of a new global survey by Oracle.

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Hawaii’s Largest Local Grocer Finds High-Tech Retail Solution

Posted by Brette Bennett on Dec 20, 2012 10:13:00 PM

As grocers across the U.S. and beyond, look for ways to improve efficiency and customer service, Foodland Super Market – Hawaii’s largest locally owned and operated grocery chain –installed Irisys’ thermal people counting and checkout management solutions to gain an edge over competitors.

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Turn One-Time Holiday Shoppers Into Repeat Customers

Posted by Brette Bennett on Nov 15, 2012 5:33:00 PM

The signs are all around us – eye-popping “Sale” signs that retailers have been sending out in circulars, ads, online, and in-store, urging consumers to spend and spend big during the holidays.

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Teach Stores to Predict Crowds with Thermal Technology

Posted by Chris Giallanza on Sep 27, 2012 5:05:00 PM

Too many shoppers may seem like a good problem to have, but consumers have made it clear they are fed up with long lines.

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Manage Checkout without Turning Customers into Cashiers

Posted by Chris Giallanza on Sep 21, 2012 6:31:00 PM

Technology plays a role in nearly every facet of our lives. Innovators work tirelessly to find the next big idea to make life easier. And the world of retail is not immune.

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Black Monday? Labor Day Weekend Savings Trump Black Friday

Posted by Chris Giallanza on Aug 30, 2012 6:23:00 PM

With Labor Day weekend approaching, many are making plans to spend the extended weekend hitting the stores for tremendous savings. 

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Study Finds In-Store Advantages among Back-to-School Shoppers

Posted by Chris Giallanza on Aug 28, 2012 3:01:00 PM

Shopping lists are checked off, class schedules are set and many U.S. students are back in school. For parents, this moment may be welcomed with a deep sigh of relief. And for retailers, it’s time to analyze the success of back-to-school sales strategies and tactics.

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