Queue Management Blog

Single vs. Multiple Queues – Which one is best for you?

Posted by Lorie Fontaine Demski on Jun 6, 2018 11:45:00 AM

There have been multiple studies comparing the efficiency of a using a single line (think of a bank queue) versus multiple lines (think of most grocery stores) for checkout. Simulations tend to make a variety of assumptions, such as cashier speed and arrival rates, and indicate a single queue is faster and more effectively utilizes the cashiers.  

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The Importance of Increasing Efficiency in Retail

Posted by Jordan Britchford on Feb 2, 2018 12:13:20 PM

There have been many warnings recently about the “death” of the British high street, as store visits fall, shops close and many retailers experience a drop in sales.

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