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Queue Management blog

Single vs. Multiple Queues – Which one is best for you?

Posted by Lorie Fontaine Demski on Jun 6, 2018 11:45:00 AM

There have been multiple studies comparing the efficiency of a using a single line (think of a bank queue) versus multiple lines (think of most grocery stores) for checkout. Simulations tend to make a variety of assumptions, such as cashier speed and arrival rates, indicate a single queue is faster and more effectively utilizes the cashiers.  

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Topics: Retail Intelligence, Supermarket operations, Queue Intelligence, faster checkout, Shopping Trends, front end, checkouts queuing

What Common Factors Affect the Productivity of a Company?

Posted by Jordan Britchford on Feb 9, 2018 9:00:00 AM

In difficult economic times, businesses need to adapt to generate more output from existing resources. In real terms this means being able to switch up productivity to improve growth and profits without an increase in cost. Employees play a key role in enhancing the productivity of the business – they are the engine and the fuel when it comes to making progress and driving the vehicle of the company forward. But what factors do you need to bear in mind when it comes to making productivity improvements?

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Topics: Productivity, Queue Intelligence

Why Maximising Operational Performance is More Important than Ever

Posted by Jordan Britchford on Jan 30, 2018 2:18:27 PM

If recent reports are to be believed, the high street has just 12 years left in terms of its survival. According to a ParcelHero Industry Report around half of the UK’s shop premises will disappear between 2020 and 2030. The cause? This is widely thought to be ecommerce, which the ParcelHero report says will be responsible for 40% of all UK retail sales by the year 2030. So, are all bricks and mortar stores doomed? No, not at all. What the ParcelHero report actually does is to highlight the need for retail stores to ramp up operational performance to compete more effectively.

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Topics: Queue Intelligence, queue management

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