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Queue Management blog

Case Study: Tesco deploys Irisys Queue Management to alleviate subjectivity, deliver faster checkout for customers

Posted by Natasha Gingles on May 7, 2014 5:48:00 PM

Overview

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Topics: queue management, Irisys, Queue, Retail, Customer Experience, Checkout Management, Customer Service, Retail Queue Management, Queue Management Systems, Checkout Technology, non-intrusive technology, Tesco, customer loyalty, supermarkets, grocery, Supermarket Technology

No matter how you say it… we’re No.1

Posted by Natasha Gingles on Mar 31, 2014 8:12:00 PM

The world’s leading retailers trust Irisys technology to manage, improve and maximize their in-store operations.

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Topics: queue management, Irisys, Customer Experience, Retail Solutions, Retail Technology, Checkout Management, Customer Service, Retail Experience, Retail Queue Management, Queue Management Systems, Checkout Technology, In-Store Shopping, customer loyalty

Big Data: Enhancing Customer Experience in Real Time Builds Brand Loyalty

Posted by Natasha Gingles on Mar 24, 2014 1:15:00 PM

Delivering the ultimate shopper experience increases customer loyalty. And though retailers have personalized customer service for decades, they have primarily been limited to using historical data to make critical in-store decisions.

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Topics: queue management, Irisys, Queue, Retail, Customer Experience, Retail Technology, Customer Service, Retail Experience, Retail Queue Management, Queue Management Systems, Checkout Technology, checkout, customer loyalty, supermarkets

Retailers Hope to Maximize In-Store Traffic

Posted by Natasha Gingles on Dec 12, 2013 3:29:00 PM

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Topics: queue management, Irisys, customer traffic, Black Friday,, people counters, Customer Experience, retail people counting solutions, managing customer service, increase retail sales, In-Store Shopping, retail customers, retail traffic, Retail Technology, Checkout Management, Customer Service, Retail Experience, retail checkout, Intelligent Queue Management, Checkout Technology, Thermal People Counting, Holiday Shopping, movement tracking, shopping mall

Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Topics: checkout line management, Retail, Customer Experience, Irisys, Customer Service, customer loyalty, retail analysis, retail intelligence technology, customer flow management, Checkout Management

Irisys Awards Prodco International & Remaco for Outstanding Achievements

Posted by Brette Bennett on Feb 19, 2013 4:07:00 PM

Irisys has awarded two partner companies for outstanding achievements in delivering innovative products and superior customer service. 

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Topics: Retail, Irisys, Customer Service, Customer Experience, awards, Remaco, Prodco International

Retail Customers Want Product Showcases, Vibrant Shopping Environments – and High-Quality Service

Posted by Brette Bennett on Jan 29, 2013 9:56:00 PM

Retail customers want higher-quality service than ever before, according to findings of a new global survey by Oracle.

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Topics: queue management, Irisys, Retail, Checkout Management, Customer Service, Retail Experience

Hawaii’s Largest Local Grocer Finds High-Tech Retail Solution

Posted by Brette Bennett on Dec 20, 2012 10:13:00 PM

As grocers across the U.S. and beyond, look for ways to improve efficiency and customer service, Foodland Super Market – Hawaii’s largest locally owned and operated grocery chain –installed Irisys’ thermal people counting and checkout management solutions to gain an edge over competitors.

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Topics: queue management, checkout line management, Irisys, Chris Precious, Retail, Checkout Technology, grocery, Checkout Management, Foodland, grocery retailer

Turn One-Time Holiday Shoppers Into Repeat Customers

Posted by Brette Bennett on Nov 15, 2012 5:33:00 PM

The signs are all around us – eye-popping “Sale” signs that retailers have been sending out in circulars, ads, online, and in-store, urging consumers to spend and spend big during the holidays.

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Topics: Irisys, Retail, Black Friday,, Customer Experience, Customer Service, retail people counting solutions, retail intelligence technology, Retail Technology

Teach Stores to Predict Crowds with Thermal Technology

Posted by Chris Giallanza on Sep 27, 2012 5:05:00 PM

Too many shoppers may seem like a good problem to have, but consumers have made it clear they are fed up with long lines.

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Topics: queue management, checkout line management, Infrared People Counting, Irisys, customer counting, customer traffic, Retail, People Counting, Checkout Technology, Thermal Imaging, Brick-and-mortar, customer traffic flow

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