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Queue Management blog

Single vs. Multiple Queues – Which one is best for you?

Posted by Lorie Fontaine Demski on Jun 6, 2018 11:45:00 AM

There have been multiple studies comparing the efficiency of a using a single line (think of a bank queue) versus multiple lines (think of most grocery stores) for checkout. Simulations tend to make a variety of assumptions, such as cashier speed and arrival rates, indicate a single queue is faster and more effectively utilizes the cashiers.  

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Topics: Retail Intelligence, Supermarket operations, Queue Intelligence, faster checkout, Shopping Trends, front end, checkouts queuing

Manage Checkout without Turning Customers into Cashiers

Posted by Chris Giallanza on Sep 21, 2012 6:31:00 PM

Technology plays a role in nearly every facet of our lives. Innovators work tirelessly to find the next big idea to make life easier. And the world of retail is not immune.

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Topics: queue management, People Counting, checkout, Retail, retail footfall monitoring, Customer Service, retail intelligence technology, cashiers, front end, ecommerce, In-Store Shopping, self-checkout, checkout apps, retail innovation, thermal technology, infrared