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Queue Management blog

Single vs. Multiple Queues – Which one is best for you?

Posted by Lorie Fontaine Demski on Jun 6, 2018 11:45:00 AM

There have been multiple studies comparing the efficiency of a using a single line (think of a bank queue) versus multiple lines (think of most grocery stores) for checkout. Simulations tend to make a variety of assumptions, such as cashier speed and arrival rates, indicate a single queue is faster and more effectively utilizes the cashiers.  

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Topics: checkouts queuing, front end, Shopping Trends, faster checkout, Queue Intelligence, Supermarket operations, Retail Intelligence

Manage Checkout without Turning Customers into Cashiers

Posted by Chris Giallanza on Sep 21, 2012 6:31:00 PM

Technology plays a role in nearly every facet of our lives. Innovators work tirelessly to find the next big idea to make life easier. And the world of retail is not immune.

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Topics: People Counting, cashiers, front end, ecommerce, self-checkout, retail innovation, retail footfall monitoring, Retail, queue management, Customer Service, checkout, infrared, thermal technology, retail intelligence technology, In-Store Shopping, checkout apps