Queue Management Blog

Ralphs Implements Irisys Queue Management to Deliver Faster Checkout

Posted by Paul Fulton on Jun 2, 2014 6:00:00 PM

Consumers overwhelmingly buy groceries at traditional supermarkets – and will continue to do so for at least the next decade. That’s how long it will take before ecommerce alternatives account for even 10% of grocery sales, according to a recent study by Kantar Worldwide.

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Case Study: Tesco deploys Irisys Queue Management to alleviate subjectivity, deliver faster checkout for customers

Posted by Natasha Gingles on May 7, 2014 5:48:00 PM

Overview

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No matter how you say it… we’re No.1

Posted by Natasha Gingles on Mar 31, 2014 8:12:00 PM

The world’s leading retailers trust Irisys technology to manage, improve and maximize their in-store operations.

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Big Data: Enhancing Customer Experience in Real Time Builds Brand Loyalty

Posted by Natasha Gingles on Mar 24, 2014 1:15:00 PM

Delivering the ultimate shopper experience increases customer loyalty. And though retailers have personalized customer service for decades, they have primarily been limited to using historical data to make critical in-store decisions.

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Retailers Hope to Maximize In-Store Traffic

Posted by Natasha Gingles on Dec 12, 2013 3:29:00 PM

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Short Season and Fast Sales, Irisys’ Technology Can Help Retailers Maximize Busy Stores During Peak Holiday Periods

Posted by Natasha Gingles on Nov 20, 2013 2:32:00 PM

A late Thanksgiving means six fewer days of holiday shopping – making it the shortest season in almost a decade.

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Queue Management and Self Service: Sweating the Asset

Posted by Paul Fulton on Sep 10, 2013 7:10:00 PM

Customer self-service is not new. Most large retailers now offer self-service options, with some even providing “scan-as-you-shop” mobile apps.

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Experts Cite Super Service as Key to Nordstrom and Kohl’s Being Named America’s Favorite Fashion Retailers

Posted by Brette Bennett on Mar 28, 2013 3:44:00 PM

One is known for high-end fashion and accompanying high prices – and the other for affordability. But they’re both committed to delivering consistent, high-quality service to their customers. And that’s why a recent Market Force Information study found that Nordstrom and Kohl’s, respectively, are America’s No. 1 and No. 2 fashion retailers.

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Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Irisys Awards Prodco International & Remaco for Outstanding Achievements

Posted by Brette Bennett on Feb 19, 2013 4:07:00 PM

Irisys has awarded two partner companies for outstanding achievements in delivering innovative products and superior customer service. 

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