Insight into footfall traffic is fundamental to improving store performance. In fact, it’s difficult to achieve better results without measuring the volume of customers, as well as looking at key metrics such as dwell time and the way that consumers move around your retail store.
If you have insight into customer responsiveness to your store, its promotions, staff, layout, location etc., then you are equipped with key data that is essential to making the decisions that directly improve the bottom line of the business. When it comes to what people counters can do there are three obvious ways in which using this technology can contribute to better results.
People counting is well established as an effective way of gathering data and insights that can contribute to better customer experience.
As customer spend increases, on average, by around 40% as a result of a positive experience, there is a tangible benefit to investing in this technology for any business. Footfall and people counting systems evolve as technology develops and more opportunities open up to gain more accurate insights – time of flight people counting is one of the latest evolutions of this incredibly useful tech.
Optimising sales opportunities is crucial to the success of any retail business. Traditional people counters have a significant role to play in enabling this by gathering data on customers in the store.Read More
People or traffic counting has long been used by retailers to help understand the performance of their retail stores. Associating the traffic count with transaction records allows retailers to understand their store conversion rate – the key metric that indicates how effective a store is at converting its incoming customers into money. Retailers use this information in a number of ways – comparing store performance across the estate, understanding the impact of advertising campaigns on store performance, understanding the impact of store improvements and driving staff scheduling to ensure that the stores are adequately staffed at the busiest times.Read More
An ability to remove children from the total people count by estimating and filtering height has been promoted as one of the key features of people counting technology for several years. Now with the Irisys Vector 4D coming to market, there is, for the first time, an accurate and reliable way of actually measuring height.Read More
Topics: Vector 4D
How busy is your store at any given time? How does this change, and how does it affect your conversion ratio? These are basic questions that every retailer has to ask, but until now they have been surprisingly difficult questions to answer, even for retailers with a comprehensive people counting solution.Read More
Retail executives from around the world converged in New York City Jan. 14-16 for the National Retail Federation’s (NRF) BIG Show. The retail industry’s premier showcase, executives attend NRF every year to find solutions that will improve store performance and ultimately increase company-wide sales. At the show, Irisys held an interactive survey to identify what performance areas retailers are relying on analytics to help them reach their goals.Read More
Workforce productivity holds the key to business growth, profit and the ongoing development of the enterprise. Organisations that are able to create an environment that is conducive to productivity tend to have happier employees who are more loyal and committed, who do more for the business and who generate more, whether that’s in terms of profit or innovative ideas.
This has a knock on positive impact on the experience that customers have of the brand, as well as the culture of the business going forward.