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    Intelligent Sensors Uncover New Revenue and Space-Utilization Opportunities for Network Rail

    Posted by Natasha Gingles on Aug 15, 2014 3:12:00 PM

    NORTHAMPTON, UK (Aug. 13, 2014) – Britain’s largest train stations are increasingly popular destinations for retail, food and drink – in addition to traveling by rail. That’s what the data from more than 1,700 discreet infrared sensors deployed throughout Network Rail’s largest train stations uncovered in its effort to discover not just how many people use its stations – but actually how they use them as part of its goal to improve passenger perception.

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    Topics: building intelligence, data analytics, Infrared People Counting, Thermal Imaging, technology innovation, Irisys People Counter, Customer Service, Network Rail, People Counter, Infrared sensors, PFM, Footfall

    ‘Cutting the Line’: Irisys Infrared Queue Management Technology Featured on NBC’s Today Show

    Posted by Danielle Martin on Jun 21, 2013 6:37:00 PM

    “With the help of technology, retailers have new tools to speed up the sell – imagine never having to wait in line again,” reported Janice Lieberman, consumer correspondent for NBC’s Today Show, which featured Kroger’s deployment of Irisys’ infrared Queue Management system in its stores.

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    Topics: customer flow management, Checkout Management, Customer Service, Customer Experience, Retail Technology, Kroger QueVision, Checkout Technology, checkout line management, customer loyalty, improve customer satisfaction, checkouts queueing, Kroger checkout, Kroger infrared, retail checkout

    Irisys Thermal Sensors Power Kroger 's QueVision Checkout System

    Posted by Natasha Gingles on May 13, 2013 4:12:00 PM

    The Wall Street Journal recently highlighted Kroger’s use of infrared cameras as a weapon in its war against long checkout lines. The cameras are part of a high-tech solution called “Intelligent Checkout Management,” developed by Irisys, a global leader in thermal technology.

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    Topics: Technology, queue management, Checkout Management, Customer Service, Customer Experience, Retail Technology, Thermal Solution, Queue, Kroger QueVision

    Retail‐Tech Innovator Irisys Awards Partner Companies for Outstanding Achievements

    Posted by Brette Bennett on Feb 19, 2013 3:31:00 PM

    ‐‐ Prodco International and Remaco receive top honors ‐‐

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    Topics: Irisys, Retail, Customer Service, Customer Experience, awards, Remaco, Prodco International

    Chain Store Age magazine features Irisys’ retail solutions

    Posted by Chris Giallanza on Jun 13, 2012 2:06:00 PM

    From stores to mobile apps and kiosks, more and more purchasing channels are quickly becoming available to today’s consumers, which means traditional retailers must deploy innovative strategies to keep customers coming through their doors.

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    Topics: People Counting, Thermal Imaging, retail solution, Customer Service, thermal imaging technology, Checkout Technology, checkout line management, thermal cameras, Chris Precious

    High-Tech Checkout, Reduced Wait Impresses Grocery Customers

    Posted by Chris Giallanza on May 23, 2012 1:28:00 PM

    Long lines – we wait in them at the bank; at the movie theater; at the box office; and especially at the supermarket.

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    Topics: People Counting, Infrared People Counting, technology innovation, retail footfall monitoring, Retail, queue management, Customer Service, non-intrusive technology, Checkout Technology, customer counting, checkout, checkout line management, customer loyalty, grocery, supermarket

    J Brand joins the Irisys iConnect Partner Program as an Approved Service Partner for the UK and Europe.

    Posted by Richard Strange on Mar 19, 2009 1:55:00 PM

    Irisys are pleased to announce, that leading UK data networking installation services company J Brand, has joined the iConnect partner program.

    ”Irisys are very pleased to see J Brand join our partner program. They have a unique position in the UK retail, banking, and services sector, as an experienced, and highly respected installation partner” said Tony Carpenter, Irisys’ Sales Manager for People Counting.

    Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company operates today with the same guiding principle of "Customer Service" underpinning all its many core activities. With Headquarters located in central London, J Brand directly employs over 120 Staff many located regionally, and offers a nationwide and European service.

    With the addition of a dedicated support desk facility, configuration centres in London and the North West of England, and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies, and vertical market sectors.

    The success of J Brand is all about listening to clients, and tailoring a solution to meet specific business needs.

    While the industry trend seems to be towards sub-contract staff, J Brand does not believe this to be the best way forward. J Brand can guarantee the quality of the installations by employing over 100 engineers, and never using sub-contract labour.

    “J Brand has worked with Irisys for over 10 years, and has fully embraced the concept of the iConnect Partner Program. As an Irisys Approved Service Provider, J Brand will be able to work with the Irisys reseller community to provide services to complement the Irisys product set”.

    “We are specialists in working as a strategic partner to a primary reseller, and our nationwide workforce of directly employed engineers means we are ideally suited as an installation and maintenance partner. I welcome the opportunity to meet the Irisys partner community over the coming weeks, and developing a mutually beneficial partnership moving forward” says Paul Jordan, J Brand Partner Manager.
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    Topics: Customer Service, Irisys iConnect Partner Program, J Brand

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