Dedicated Irisys teams of technical, project and retail experts - work to ensure successful project delivery and enable everyone from executive level through to front-end store personnel, to derive maximum benefit from application of the Gazelle retail analytics platform.
Specifying user requirements – from scoping the project through to business metrics, reporting requirements, delivery timescales, site surveys and proof of concept
Onsite and remote support - throughout installation, verification and validation of the platform, either directly through Irisys or via our carefully selected channel and installation partners
Tailored training – to facilitate engagement and help with use and interpretation of the data to aid, for example, operational activities like labour scheduling, flexible staffing and service compliance, and to reinforce strategic initiatives surrounding customer insights and experience, such as wait times, preferred shopping hours or customer flow
Ongoing business support – so we can continue to assist you, whether you have a technical query, or a new business issue
Unparalleled experience and unbeatable support – from the World’s favourite provider of people counting and queue management solutions.