Queue Management Blog

Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Turn One-Time Holiday Shoppers Into Repeat Customers

Posted by Brette Bennett on Nov 15, 2012 5:33:00 PM

The signs are all around us – eye-popping “Sale” signs that retailers have been sending out in circulars, ads, online, and in-store, urging consumers to spend and spend big during the holidays.

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Airport retail: can technology support revenue growth?

Posted by Emma Rudeck on Aug 20, 2012 10:20:00 AM

Revenue in airports increasingly comes from non-aviation sources. In fact, up to 50% of total revenue can come from other activities, including airport retail. It is expected that this trend is only set to grow, with predicted worldwide growth of over 40% between 2010 and 2015.

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The Retail Run-Down: Thermal Imaging solves retail's oldest problems

Posted by Chris Giallanza on Jul 17, 2012 3:54:00 PM

Irisys’ checkout management and people counting solutions change the way consumers shop, increasing profits and customer loyalty for retailers. And with more than 82 percent of retail executives looking to make customer service a priority in 2012 – according to a survey by the National Retail Federation – Irisys thermal-powered checkout technology may be key in improving your customers’ shopping experience.

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