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Queue Management blog

Score One for Brick and Mortar

Posted by Chris Giallanza on May 8, 2012 4:47:00 PM

In-store or online shopping? The retail industry continues to be pulled back and forth. Some have adapted by providing both options to their customers, while others have implemented new ways to profoundly enhance the traditional shopping experience.

Either way, efficient checkout remains one of the most critical aspects of retail.

Supermarket News recently explored what the nation’s largest traditional grocery chain is doing to improve customers’ front-end experience. See the full article here.

Topics: Irisys, Customer Service, Customer Experience, Checkout Technology, checkout, checkout line management, customer loyalty

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