ATLANTA (Oct. 26, 2011) – Irisys, the global leader in people counting and real-time checkout line management solutions, continues to invest in its North America operations with the hire of its 100th employee. Experienced retail industry professional, Lorie Fontaine– who served Publix Super Markets Inc. in various capacities for 15 years – has been appointed as retail business consultant to bring first-hand insight for counseling Irisys’ current and potential clients on the company’s advanced checkout management technologies.
“Lorie’s extensive grocery retail experience will be a tremendous resource for clients who have deployed on our queue management and people counting solutions,” says Chris Precious, president, North America, and sales director, worldwide sensor business. “Further, her industrial engineering and queuing theory background places her in an ideal position to make an immediate impact on our clients’ business.”
Some of the world’s leading retailers use Irisys’ infrared thermal imaging technologies to boost customer service, efficiency and profitability. Irisys has already installed checkout line management systems in major U.S. and European grocers, including Tesco and Morrison’s, and opened its new North American headquarters in Atlanta earlier this year.
“After visiting Irisys’ global headquarters in the United Kingdom and witnessing the company’s immense talent, I knew Irisys was the right choice,” Fontaine says. “I am excited to be a part of a company that offers solutions to improve customer service objectives like never before.”
At Publix, Fontaine served as a manager of business development, industrial engineering, and strategy implementation and gained experience in implementing process changes, predicting and troubleshooting challenges and enhancing key processes.
Before joining Publix in 1996, Fontaine was an industrial engineer at Automobile Club of Southern California and an avionic technician with the United States Marine Corps.
Irisys is a UK innovator in award-winning technologies that make a significant, measurable impact on business efficiency and improve the quality of people’s lives.
Irisys is a high technology manufacturing success story, exporting British technology all over the world, and regularly featuring in the Sunday Times Tech Track list of fastest growing technology companies. The company invests double digit percentage of revenues in R&D and holds over 70 patents. One in six employees has a PhD.
Irisys is the global leader in people counting technologies and real time queue management solutions. Its infrared thermal imaging solutions are used by some of the world’s leading retailers to boost customer service, operational efficiency and profitability. Irisys pioneered the introduction of low cost thermal imaging cameras for industrial applications and its security technologies are predicted to transform the intruder detection market. Irisys healthcare solutions aim to make hospitals safer and cleaner, and improve home monitoring for the elderly and infirm.
The company more than doubled its revenues in 2010, both by changing the landscape of established markets and by creating entirely new areas of demand.