Queue Management Blog

Customer Service Keeps Customers Coming Back -- and Doors Open for Business

Posted by Brette Bennett on Mar 4, 2013 8:40:00 PM

While many retailers are looking to capitalize upon their 2012 performance, Yahoo! Finance has tracked eight major retailers that will close the most stores this year.

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Black Monday? Labor Day Weekend Savings Trump Black Friday

Posted by Chris Giallanza on Aug 30, 2012 6:23:00 PM

With Labor Day weekend approaching, many are making plans to spend the extended weekend hitting the stores for tremendous savings. 

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Study Finds In-Store Advantages among Back-to-School Shoppers

Posted by Chris Giallanza on Aug 28, 2012 3:01:00 PM

Shopping lists are checked off, class schedules are set and many U.S. students are back in school. For parents, this moment may be welcomed with a deep sigh of relief. And for retailers, it’s time to analyze the success of back-to-school sales strategies and tactics.

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Should retail analysis only focus on 'economically active' shoppers?

Posted by Emma Rudeck on May 24, 2012 11:33:00 AM

For any retailer, precise and dependable data is essential for accurate retail analysis. Retailers need their people counting data to be accurate, so that they have a clear picture of conversion and opportunity.   

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