Queue Management Blog

Canadian Retailers Gamble Lower Prices will Heighten Customer Loyalty

Posted by Natasha Gingles on Jun 6, 2014 2:04:00 PM

Canadian retailers plan to drop prices in a strategic move they believe will increase customer loyalty. But is it the right move? As recently as two years ago, Canada was in the midst of what seemed to be a retail boom. But high-profile entries – and falters – may have cooled the market.

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Irisys Queue Management can Complement Confusing Loyalty Programs

Posted by Natasha Gingles on Jun 4, 2014 2:41:00 PM

The surging popularity of three-tiered loyalty programs has not resulted in more loyal customers – it has resulted in more confused ones, according to a recent survey by Colloquy.

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Ralphs Implements Irisys Queue Management to Deliver Faster Checkout

Posted by Paul Fulton on Jun 2, 2014 6:00:00 PM

Consumers overwhelmingly buy groceries at traditional supermarkets – and will continue to do so for at least the next decade. That’s how long it will take before ecommerce alternatives account for even 10% of grocery sales, according to a recent study by Kantar Worldwide.

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