Delivering the ultimate shopper experience increases customer loyalty. And though retailers have personalized customer service for decades, they have primarily been limited to using historical data to make critical in-store decisions.
Posted by Natasha Gingles on Mar 24, 2014 1:15:00 PM
Delivering the ultimate shopper experience increases customer loyalty. And though retailers have personalized customer service for decades, they have primarily been limited to using historical data to make critical in-store decisions.
Posted by Brette Bennett on Mar 28, 2013 3:44:00 PM
One is known for high-end fashion and accompanying high prices – and the other for affordability. But they’re both committed to delivering consistent, high-quality service to their customers. And that’s why a recent Market Force Information study found that Nordstrom and Kohl’s, respectively, are America’s No. 1 and No. 2 fashion retailers.
Posted by Chris Giallanza on Jul 17, 2012 3:54:00 PM
Irisys’ checkout management and people counting solutions change the way consumers shop, increasing profits and customer loyalty for retailers. And with more than 82 percent of retail executives looking to make customer service a priority in 2012 – according to a survey by the National Retail Federation – Irisys thermal-powered checkout technology may be key in improving your customers’ shopping experience.
Posted by Chris Giallanza on May 8, 2012 4:47:00 PM
In-store or online shopping? The retail industry continues to be pulled back and forth. Some have adapted by providing both options to their customers, while others have implemented new ways to profoundly enhance the traditional shopping experience.
Posted by Robert Clarke on Sep 23, 2011 11:05:00 PM
As many of us know, a well managed front-end can alleviate customer dissatisfaction in retail. This begs the question, why do so many grocers continue to have too few lanes open during the busiest operating hours?
As a leading supplier of people counting sensors, we have over 20 years of experience and have deployed more than 500,000 units.
Our latest product, Vector 4D, is the most advanced people counter ever with innovative features such as staff detection and dwell time monitoring.
Combined with highly accurate counting algorithms, our people counters are used in many scenarios, such as retail analytics, supermarket queue management and space utilisation applications.
Ultimately, we provide our end-users with accurate and reliable data that can transform their business.