Queue Management Blog

Survey Shows Confidence in Traditional Retail Leaders

Posted by Chris Giallanza on Oct 4, 2012 2:14:00 PM

Traditional retail market share is being aggressively pursued – in some cases – by online sales outlets like Amazon. Emerging consumer behaviors like “showrooming” – when customers ponder potential purchases in the store then use their smart phone to buy or head home to purchase online – are causing retailers to re-think their in-store strategies.

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